China Post is the official postal service provider of China, known for handling both domestic and international shipments. Its extensive network and partnerships with postal services worldwide enable China Post to offer reliable tracking for packages, even for shipments bound for remote destinations. China Post tracking helps customers stay informed about their package’s journey, with updates provided at each major transit point, including sorting facilities, customs, and final delivery.
Every package sent through China Post is assigned a unique tracking number, which enables customers to monitor its progress. China Post scans packages at each major checkpoint, such as sorting facilities, transit hubs, and customs offices. These scans generate real-time tracking updates that can be accessed through the China Post website or third-party tracking platforms. This system allows customers to stay informed about their package’s location and expected delivery date.
Tracking a China Post package is straightforward and accessible through multiple platforms. Here’s how to track your package:
For convenience, China Post tracking updates are also available through various apps and websites that aggregate tracking information from multiple carriers, especially useful for international shipments.
China Post offers several tracking options depending on the service used:
These tracking options allow customers to choose the level of tracking and speed they need based on their shipping priorities.
China Post tracking numbers are typically 13 characters long and follow a specific format. Most start with two letters, followed by nine numbers, and end with “CN” (e.g., “LN123456789CN”). This format helps China Post and its international partners identify the shipment’s origin, type, and destination. Tracking numbers are found on the shipping receipt, email confirmation, or provided by the sender, allowing users to monitor the package’s journey effectively.
China Post’s real-time tracking offers continuous updates as the package moves through the postal network. Each checkpoint, including sorting centers, customs, and transfer hubs, generates status updates, allowing customers to follow the package’s progress. Real-time tracking is especially beneficial for international shipments, as it helps customers anticipate delivery dates and monitor any delays that may arise during customs processing.
China Post is well-equipped for international shipping, partnering with postal services and carriers worldwide to provide end-to-end tracking. For international packages, China Post tracking covers the journey until the package reaches the destination country, after which the local postal service takes over. Tracking updates are often available on both China Post’s website and the destination country’s postal website, providing continuous visibility throughout the journey.
EMS (Express Mail Service) by China Post offers expedited shipping and enhanced tracking, ideal for urgent or time-sensitive packages. EMS tracking provides more frequent updates, including real-time tracking of package status at each transit location. EMS is a popular choice for international shipments, and its tracking capabilities allow customers to monitor the progress of their package from start to finish.
While China Post does not have an official standalone app, customers can use third-party apps like 17TRACK, Track24, and AfterShip to track China Post packages on their mobile devices. These apps allow users to enter tracking numbers and receive real-time status updates, push notifications, and delivery alerts. This makes it convenient for customers to monitor their shipments on the go.
Customers can sign up for SMS and email notifications on third-party tracking platforms to receive updates on their package status. These alerts notify users when their package reaches significant milestones, such as arrival at customs, dispatch for delivery, or successful delivery. SMS and email notifications are helpful for staying informed without needing to check the tracking page manually.
For customers managing several China Post packages, third-party platforms like 17TRACK and AfterShip provide tools to track multiple shipments simultaneously. By entering multiple tracking numbers, customers can view the status of each package in one place, making it convenient for monitoring high-volume shipments or multiple orders.
China Post is widely used by e-commerce platforms like AliExpress, eBay, and Wish due to its affordable rates and reliable tracking. EUB (ePacket) and China Post Registered Mail are common shipping options for e-commerce parcels, allowing customers to track their orders from the seller to their doorstep. These services ensure that buyers have transparency on their order’s status, which is crucial for customer satisfaction in online shopping.
China Post provides tracking services for domestic packages within China, offering reliable delivery across cities and regions. Domestic tracking includes updates at sorting facilities, transit hubs, and final delivery. Tracking for domestic shipments is available through China Post’s official website, and updates are generally frequent, allowing customers within China to monitor their packages conveniently.
While China Post tracking is usually accurate, customers may experience occasional issues, such as delayed updates, missing scans, or slow transit times, especially during customs processing. These issues can arise due to high shipping volumes or technical challenges. For help with tracking problems, customers are encouraged to reach out to China Post customer support or the sender for further assistance.
China Post uses various status messages, including “Dispatched from Sorting Center,” “In Transit,” “Customs Clearance,” “Arrived at Destination,” and “Out for Delivery.” Each status helps customers understand the package’s progress and anticipated arrival. Recognizing these status messages enables customers to anticipate each stage in the delivery process, reducing uncertainty around the package’s whereabouts.
If a tracking number is unavailable, customers can still track their package by contacting the sender or China Post customer service. By providing details like the sender’s and recipient’s addresses or an order reference number, customers may receive assistance in locating their shipment within China Post’s system. This alternative tracking option is helpful in cases where the original tracking number is lost.
Registered Mail provides additional security and tracking features for packages, requiring a signature from the recipient upon delivery. This option is ideal for valuable or important items, as it includes tracking from origin to destination and provides proof of delivery. Registered Mail tracking is widely used for international packages, as it offers peace of mind to both sender and recipient.
China Post prioritizes customer security and privacy by using secure systems to protect tracking information. Only authorized individuals have access to tracking data, ensuring that sensitive shipment information remains confidential. China Post’s commitment to data privacy provides peace of mind, especially for customers shipping personal or high-value items.
If a shipment is delayed, China Post tracking provides updates indicating the cause, such as customs delays, high mail volumes, or logistical issues. Customers are encouraged to check the tracking status regularly to stay informed of any changes. In cases of prolonged delays, customers can contact China Post customer support or the sender to receive further assistance.
In the event of a lost package, China Post offers a claims process to assist customers. By submitting a claim with supporting documentation, such as the tracking number and proof of value, customers can initiate an investigation. For packages covered by insurance, China Post may offer compensation if the package cannot be located, ensuring that customers are supported throughout the claims process.
China Post provides notifications and alerts through third-party tracking platforms, allowing customers to stay informed on each tracking stage. Customers can set up SMS or email alerts for real-time updates, such as when a package is out for delivery or successfully delivered. These alerts allow users to monitor packages without needing to check the tracking page manually, enhancing convenience and tracking efficiency.
Many online marketplaces use China Post for international deliveries, including AliExpress, Banggood, and DHgate. Customers ordering from these platforms can track their packages using the tracking number provided by the seller. By entering this number on the China Post website or third-party tracking sites, customers can monitor their orders from dispatch to delivery, ensuring transparency and timely information.
China Post’s comprehensive tracking services make it easy for customers to monitor both domestic and international packages. With options like Registered Mail, EMS, and ePacket, China Post provides reliable tracking and delivery options for all shipping needs. Customers benefit from real-time updates, secure tracking, and a user-friendly platform, making China Post a trusted partner for individuals and businesses worldwide.
You can track your China Post package by entering the tracking number on the China Post website or using various international tracking websites.
If your tracking information hasn’t updated for an extended period, contact China Post customer service for assistance or check with the local postal service in your country.
Yes, China Post provides tracking for both domestic and international shipments. You can monitor the package’s journey across borders through the tracking system.
'In transit' means that your package is on its way to the next facility or its final destination. It is in the process of being transported.
Tracking information typically updates in real-time. However, delays can occur due to technical issues or high shipment volumes.
Customs delays are common for international shipments. Contact China Post customer service or your local customs office for assistance if your package is delayed at customs.
Ensure that the sender provides accurate address details and choose an appropriate shipping service based on your delivery needs.
Proof of delivery (POD) is an electronic confirmation that includes the recipient’s signature, verifying that the package has been delivered.